FollowUp.com is committed to protecting your privacy and ensuring the confidentiality of your personal information.
This Privacy Policy explains how we collect, use, and protect your information, particularly concerning SMS
communications and compliance with applicable regulations.
1. Information Collection We collect personal information that you provide voluntarily,
such as:
● Name, phone number, and email address
● Information submitted through forms on our website or during interactions with
our services
● Any other details relevant to business operations, customer support, or account
management
Additionally, we may collect information automatically through cookies and other
tracking technologies to improve the user experience.
2. Use of Information The information we collect may be used to:
● Send personalized follow-ups, reminders, and thank-you messages to maintain
strong client relationships
● Provide customer support and assist with issue resolution
● Share business updates, industry insights, and special offers
● Engage with potential clients through friendly, value-driven introductions and
follow-ups
● Run non-intrusive promotional campaigns, contests, or educational content
● Automate reminders and track engagement for improved messaging and
efficiency
3. SMS Communication & Compliance By providing your mobile number and opting in
to receive SMS messages, you expressly consent to receive text messages from us
related to:
● Client engagement, reminders, and thank-you messages
● Support inquiries and follow-ups
● Business updates, announcements, and special offers
● Non-intrusive promotional content and engagement campaigns
Message Frequency: Messages will be sent only as necessary to provide valuable
communication and engagement.
Opt-Out Instructions: You may opt out at any time by replying STOP to any message.
A confirmation text will be sent, and you will no longer receive SMS messages from us.
Help Instructions: For assistance, reply HELP or contact us at info@followup.com.
Message & Data Rates: Standard message and data rates may apply per your mobile
carriers plan.
4. Data Sharing & Third-Party Compliance We do not sell or share your personal
information with third parties for marketing or advertising purposes. However, we may
share your information in the following circumstances:
● With trusted service providers who assist in delivering our services (e.g., SMS
platforms, payment processors)
● When required to comply with legal obligations, court orders, or regulatory
authorities
● To protect against fraud, security threats, or technical issues
All third-party service providers are required to maintain confidentiality and use your
information only as necessary to provide services on our behalf.
5. Data Security We implement industry-standard technical and organizational
measures to protect your personal data from unauthorized access, disclosure, or
misuse. However, no system is 100% secure, and we encourage you to take
precautions when sharing personal information online.
6. Cookies & Tracking Technologies We may use cookies and tracking technologies
to analyze website traffic, enhance user experience, and optimize our services. You can
disable cookies through your browser settings, though doing so may limit some website
functionalities.
7. Your Rights &h Choices You have the right to:
● Request access to your personal data
● Correct inaccuracies in your information
● Request deletion of your data (subject to legal and business obligations)
● Opt out of SMS communications at any time by following the instructions in
Section
8. Changes to This Policy We may update this Privacy Policy periodically. Any
changes will be posted on this page, and we encourage you to review this policy
regularly.
9. Contact Us If you have questions or concerns about this Privacy Policy or your
personal data, please contact us at: info@followup.com or (512) 886-5531
